


FOR PARTICIPATION IN
CERTIFICATE AWARDED TO
Juliann Pless
Operations Strategy
May 11-17, 2021

FRANCESCA CORNELLI
THOMAS O'TOOLE
Dean, Kellogg School of Management
Donald P. Jacobs Professor of Finance
Associate Dean of Executive Programs
Clinical Professor of Marketing
Designing Operations to Maximize Value
Credential ID: 32471044

Juliann Pless
This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment, you’ll learn how to reconfigure your operations to boost your firm’s overall performance. You’ll learn frameworks and acquire tools for making operational design decisions that can increase efficiency, mitigate risk, expand global networks and maximize value creation.
Issued on
May 14, 2021
Expires on
Does not expire