


FOR PARTICIPATION IN
CERTIFICATE AWARDED TO
Farrah Chapman
Operations Strategy
April 1-7, 2025

FRANCESCA CORNELLI
THOMAS O'TOOLE
Dean, Kellogg School of Management
Donald P. Jacobs Professor of Finance
Associate Dean of Executive Programs
Clinical Professor of Marketing
Designing Operations to Maximize Value
Credential ID: 139336405

Farrah Chapman
This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment, you’ll learn how to reconfigure your operations to boost your firm’s overall performance. You’ll learn frameworks and acquire tools for making operational design decisions that can increase efficiency, mitigate risk, expand global networks and maximize value creation.
Issued on
April 7, 2025
Expires on
Does not expire