

CERTIFICATE AWARDED TO
Julio Cruz
FOR PARTICIPATION IN
Operations Strategy
Designing Operations to Maximize Value
April 1-7, 2025


FRANCESCA CORNELLI
THOMAS O'TOOLE
Associate Dean of Executive Programs
Clinical Professor of Marketing
Dean, Kellogg School of Management
Donald P. Jacobs Professor of Finance
Credential ID: 139336406

Julio Cruz
This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment, you’ll learn how to reconfigure your operations to boost your firm’s overall performance. You’ll learn frameworks and acquire tools for making operational design decisions that can increase efficiency, mitigate risk, expand global networks and maximize value creation.
Issued on
April 7, 2025
Expires on
Does not expire