25.10.21
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JW
Joseph Washington
6 Credentials
2 Issuers
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
May 8, 2020
Skillsoft
Listening Even When it's Difficult to Listen
Listening Even When it's Difficult to Listen
COMPLETION
COURSE
Listening Even When it's Difficult to Listen
April 13, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
April 12, 2020
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COMPLETION
COURSE
Providing Effective Internal Customer Service
April 12, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
April 12, 2020
Skillsoft
FOR COMPLETION OF
CERTIFICATE AWARDED TO
Joseph Washington
Northwestern University 101: Leading with Analytics
2019
FRANCESCA CORNELLI
THOMAS O'TOOLE
Dean, Kellogg School of Management Donald P. Jacobs Professor of Finance
Associate Dean of Executive Programs Clinical Professor of Marketing
and Artificial Intelligence Virtual Program
Credential ID: 13958463
Northwestern University 101: Leading with Analytics
October 21, 2019
Kellogg Executive Education