25.12.4
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MO
Mary Ortiz
5 Credentials
2 Issuers
Listening Even When it's Difficult to Listen
Listening Even When it's Difficult to Listen
COMPLETION
COURSE
Listening Even When it's Difficult to Listen
July 20, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
July 20, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
July 20, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
July 20, 2020
Skillsoft
FOR COMPLETION OF
CERTIFICATE AWARDED TO
Mary Ortiz
Northwestern University 101: Leading with Analytics
2020
FRANCESCA CORNELLI
THOMAS O'TOOLE
Dean, Kellogg School of Management Donald P. Jacobs Professor of Finance
Associate Dean of Executive Programs Clinical Professor of Marketing
and Artificial Intelligence Virtual Program
Credential ID: 20769270
Northwestern University 101: Leading with Analytics
July 17, 2020
Kellogg Executive Education
